Jim Chang

Head of Product Development

17:30 All-star panel: The data analytics explosion – How can you drive optimal efficiency and lower costs while enhancing the customer experience?

  • Voice of the customer analytics: How can you increase client satisfaction?
  • How can you use data to understand changes in consumer behavior and optimize their future experience?
  • Rise of data scientists: Are your internal teams prepared to use and handle data to benefit your business?
  • How will predictive analytics re-shape the travel industry?

Check out the incredible speaker line-up to see who will be joining Jim.

Download The Latest Agenda