Global Head of Airlines and Travel
Payment specialist with over 10 years of experience in consultancy and integrating online payment solutions for the Travel industry around the globe. Current focus is on market development and product strategy for the Airline and Travel sector within the ePayments division of Ingenico (including OTA’s, Hospiltality, Cruise, Car Rental and Rail).
Adobe Marketing Cloud, Asia Pacific
General Manager Middle East
Remo will be part of the Middle East Country Clinic on the afternoon 13th of April to discuss the challenges in the space and how you can overcome language and payment challenges to prosper in the Middle East.
Chief Commercial Officer, Asia, Middle East & Africa
IHG - InterContinental Hotels Group
Chief Revenue Offier
Fabrizio will be presenting an intriguing case study on making the most of Cross Screen on the afternoon of the 13th of April
Online Marketing Manager
Meritus Hotels & Resorts
Ilias will be joining a panel discussion on the afternoon of 14th of April in the Singapore Country Clinic, shedding light on how you can stay ahead of the competition and differentiate yourself in the Singaporean marketplace
Co-Founder and CEO
Get the chance to hear Hui Wan’s views and learn how you can differentiate yourself in the Singapore marketplace in the afternoon of 14th of April under the ‘Singapore Country Clinic’
Director, South East Asia
Imbert is best suited to join the All Star Panel on the morning of 13th April on the travel agenda for the next 12 months to understand how you can use data analytics to predict what’s coming next.
Manager - E-Business Planning and Development
Benjie will be delivering a unique case study in the afternoon of 13th April under the ‘Driving Revenue and Growth’ stream on alternative payment solutions on optimizing your path to purchase.
Head of Commercial
Steven will be delivering an interesting case study on using a data driven approach and how it can be used to optimize your digital strategy in the afternoon of 14th of April under the ‘Data Analytics and User Behavior’ stream. You can also hear Steven’s opinions in a panel discussion following the case study or in the Singapore Country Clinic how you can differentiate yourself in the Singapore marketplace.
Corporate VP and MD APAC, Enterprise and Intelligence Solutions
Do not miss George’s presentation on the morning of the 12th of April, Mobile and Multi Device Focus Day on how you can use mobile to engage connected travelers.
Jonathan will be delivering a very useful case study on Asia Pacific travel insights that will shed light on how new generation of leisure and business travellers are transforming digital travel.
Consulting Director APAC, Enterprise Content Management
L Hotels and Resorts and Shanti Collection
Hear Andy’s views on the Indonesian market place to understand how can you position your brand in a crowded and upcoming market
Danny will be leading a creative boardroom discussion on ‘Data Analytics and User Behavior’ on the afternoon of 13th April. You can join him in this creative and interactive session to learn how you can leverage your customer data to offer an individual, inspirational and seamless customer experience. You can also join him in the Case Study Revolution on the afternoon of 14th April to understand how you can overcome UX, connectivity and payment challenges.
Managing Director, Airline Industry
Accenture Pte. Ltd.
Director of Partnerships
Nina is best suited to present a case study on how you can engage and re-engage customers in the Customer Experience and Loyalty section of the program on the afternoon of the 13th of April. You can also hear Nina’s thoughts in the panel discussion under the China Reboot section.
Head of Performance Marketing
Join You Teck in the Thailand Panel on the 14th of April to discuss the key challenges and opportunities in the space.
General Manager – Loyalty
Cebu Pacific Air
Vice President of Marketing
Kenny Lee is the VP of Marketing at Revinate, a San Francisco-based software company that helps hotels know more about their guests so they can deliver personalized experiences that create valuable relationships and lifelong customers.
Kenny has 20 years of experience working across multiple marketing disciplines in both startups and enterprise organizations. He began his career at Adobe Systems, the global leader in digital marketing and digital media solutions. He held numerous leadership roles in global marketing, digital campaign and product marketing functions. Prior to joining Revinate, he led digital and demand generation marketing at Dynamic Signal and Lithium Technologies, a leading social customer experience technology provider.
Kenny will be a part of the ANZ Country Clininc on the afternoon of 13th of April and also a panel on personalisation on the afternoon of the 14th of April on how can you offer a unique customer experience without becoming a nuisance?
VP Distribution Loyalty and Partnership Marketing
Starwood Hotels & Resorts , APAC
Do not miss the opportunity to hear Irene speak about the SPG program and how you can provide customers with an inspirational travel experience under the ‘Customer Experience and Loyalty’ stream in the afternoon of 13th of April.
Vice President, Transport Partner Services, APAC
Senior Director, Global Partner Group, Asia Pacific
Maxim will be part of an important panel discussion on the afternoon of the 13th of April on how you can strike a balance between driving direct bookings and using OTAs.
Co-Founder and Head of Marketing
Blanca Menchaca is the Co-founder and ChiefOperating Officer of one of the fastest growing travel start-ups in Asia,BeMyGuest (www.bemyguest.com.sg).
BeMyGuest is currently the largest aggregator of Asian activities and tours globally. The company has a database of over 13,000 inventory of attractions, day tours, activities, private tours and local experiences in over 600 Asian destinations. Since the launch of their Mandarin API, Chinahas become a key driver for their business growth.
In her role as Chief Operating Officer Blancais responsible for managing a highly multicultural Asian operation with teams spread out across Singapore, Philippines, China, Vietnam, Thailand, Indonesia,Malaysia and currently expanding to India.
Prior to BeMyGuest, Blanca was the GlobalHead of Online Marketing at Wego.com another successful Asian travel start-up at the time. She helped the company build teams across Singapore, Indonesia,India and Middle East.
Blanca was born in Mexico but has gained most of her travel and e-commerce experience abroad, with 6 years in Australia and 7 years in Asia so far.
Do not miss Daniel’s case study on the morning of 14th of April to understand how you can keep up with your customers in this age of the agile marketer.
Director – Travel Industry ASEAN
Dennis Mueller is a Senior Manager in the Accenture GlobalTravel practice based in Singapore specializing in Customer ExperienceManagement, Customer Loyalty, Customer Service as well as Marketing &Campaign Management. He has over 14 years of experience ranging from businessanalysis & strategy development work to directing business process &functional design projects aimed to drive the digital customer agenda andelevate the overall customer experience. Dennis has worked across industrieswith a strong focus on the travel and transportation industry in Asia as wellas Europe.
Do not miss Dennis’ case study on the afternoon of the 13thof April on insights into an airline customer.
Pete will be talking through some practical examples of how travel brands are leveraging insights and technology to drive global growth on the afternoon of the 13th of April, under the Driving Revenue and Growth stream.
Chief Marketing Officer
Director of Marketing
CEO and Co-Founder
An alum from Columbia University, Prashant Puri is a digital marketing expert- building sites into multi-million dollar enterprises. Advertising Age recently named him in Impact Digital Power 100 - the 100 most influential people in digital media.
Vice President, APAC
Senior Director, eCommerce
The Carlson Rezidor Hotel Group
Catch Niklas’s very exciting case study on responsive web design and how it can help you to build a mobile-friendly, multiple device compatible website that will optimize your online marketing
ESales and Product Manager
Join Youvraj in a Case Study Revolution on the Mobile and Multi Device Focus Day – on the 12th of April to understand how you can implement a mobile first strategy that can turn revenue into profits.
Jun will be a part of the Japan Country Clinic in the afternoon of the 13th of April, to evaluate the current status of the Japanese market and the long term opportunities for growth.
Head of CRM and Business Anaytics
Dilpreet will be leading a creative boardroom session on the ‘Driving Revenue and Growth’ stream on the afternoon of 13th April. Join him in this creative and interactive session to find out how you can build a conversion funnel that will triple your profits. Dilpreet will also be presenting a case study in the ‘Data Analytics and User Behavior’ Stream on the 14th of April on the vital topic of attribution modeling.
Senior Manager of Partnerships, SEA
Do not miss Candy’s exciting case study presentation on content engagement and learn how can you expand your marketing capabilities and drive conversions under the ‘Powering Digital Marketing’ Stream on the afternoon of 14th April.
Head – Performance Digital Marketing
You can hear Pallav’s views on personalization and how you can offer a unique customer experience without becoming a nuisance on a thought-provoking panel discussion on the afternoon on the 14th of April under the ‘Powering Digital Marketing’ stream.
Assistant Vice President Digital Marketing, e-Commerce & Social Media
Resorts World Sentosa
Co-Founder and Managing Director
Kirenis the Co-Founder of ZenRooms, SE Asia's largest and fasted growing BudgetHotel network, present in over 300 locations in 10 cities and funded by RocketInternet, Ooredoo and APACIG. Before Zenrooms, Kiren was the CEO of APACIG(Rocket Internet SE Asia) managing the portfolio of 15 ventures in the APACregion and Co-Founder/CEO of Foodpanda, global leader in food delivery.
JoinKiren in the disruptor’s panel on the morning of 14th of April to findout how the ecosystem has evolved and what synergies exist for your business.You can also hear Kiren’s thoughts during the Indonesia Country Panel tounderstand how you can position your brand in an upcoming and crowded brandedmarketplace on the afternoon of the 14th of April.
General Manager, Southeast Asia
iClick Interactive Asia Limited
Raymond will be presenting on the afternoon of the 12th of April on how you can win the lucrative Chinese travelers via precise cross-platform targeting.
Senior Director, Revenue Management, Asia Pacific
Starwood Hotels and Resorts
Jeroen will be joining a panel discussion on how you can strike a balance between driving direct bookings and using OTAs. You can also join Jeroen in a case study revolution in the Mobile and Multi Device Focus Day. You can learn about how to diminish cart abandonment and boost mobile conversion rates in this interactive format.
Chief Executive Officer
Ross will be part of an important panel discussion on the morning of Mobile and Multi-Device Focus Day on how you can reshape your organisation to capitalise on the mobile phenomenon. You can also join him on the afternoon of the same day in an interactive roundtable discussion to understand how you can optimize your strategies for long term mobile engagement rather than short term revenue generation.
Executive Planning Director
Saatchi & Saatchi
Steve is new to Saatchi but not to Singapore, this being his second stint in the country during a close to 20 year advertising and innovation career that’s seen him living and working in the UK, Singapore, Australia, the US and Canada.
During that time he’s led the strategic thinking on brands like Johnnie Walker, Smirnoff,Ford, JetBlue, Unilever, BlackBerry, SingTel, BMW, Singapore, ABN AMRO and CNBC Asia. He’s also run major innovation projects for Citibank, Diner’s Club,Nestle and Audi.
Prior to Saatchi he was the Head of Planning at Ogilvy Singapore, where his relentless focus on ‘work that works’ helped the agency to a record new business year, to win Creative Agency of the Year (for the ﬁrst time in 6 years) and most importantly to deliver more effectiveness awards across more clients.
When he’s not at work Steve spends his time sharpening his coding skills and trying to keep up with his three year old.
Commercial Director Asia Pacific,
Paul will be delivering an exciting Keynote Address on the morning of 14th of April on how you can safeguard your brand against the tech savvy bargain hungry millennial consumers.
CFO & Head of Ecommerce
Conor will be part of a very popular panel discussion on how you can grow your business in the fragmented and competitive Chinese marketplace on the morning of 13th of April in the ‘China Reboot’ section.
Managing Director, Travel Industry ASEAN Lead
Boon Lim is a Managing Director in Accenture’s Products Team and leads the Airlines Industry practice in ASEAN. He specializes in large scale program management, ERP design and implementation, HR management system implementation, application outsourcing, BPO, infrastructure outsourcing and supply chain management. In his role as Client Lead and Engagement Director,Boon Lim has been working with multiple global airlines, airport/gateway services and transportation companies over the past 12 years including leading airlines in the region.
Do not miss Boon Lim’s case study on the afternoon of the 13thof April on insights into an airline customer
Global Head of User Experience
Imran will be presenting a case study on mobile makeover and seamless navigation through apps during the Mobile and Multi Device Focus Day. You can also join Imran in a creative boardroom session on the afternoon of 13th April on ‘Customer Experience and Loyalty’ or on a panel discussion on reducing the friction of travel later in the same day under the ‘Customer Experience and Loyalty’ stream.
Senior Industry Manager
Hermione joined Google in 2012. Prior to Singapore, she was based in Sydney working with Google's retail clients including Wesfarmers' Australian business to build out its digital strategy and develop eCommerce as a true revenue driver for their local business. Prior to Google, Hermione was a television media sales executive selling cross-platform solutions to global clients including Unilever, Toyota, Lion Nathan and Qantas.
Hermione holds a Bachelor's degree (Honours) in Economics and Social Sciences from the University of Sydney.
SVP of Operations
Head of Partnerships – SEA and China
VP Partnerships & Growth
Samujjal Purkayastha is the Vice President of Growth & Partnerships at MoEngage, a leading omni channel user analytics and engagement solution used by 4 out of top 5 OTAs in South Asia. At MoEngage, he oversees international growth through sales,marketing and partnerships, with a focus on South East Asia.
Mobile and Marketing Association, APAC
Chief Commercial Officer
Hans Nugroho has held a range of senior executive positions at highly-innovative digital companies across several sectors of the Indonesian economy.
For the past three years he has worked for PT Citilink Indonesia, one of the world’s fastest growing airlines, firstly as CommercialProject/Marketing Director and then, from February 2015, in his current role as Chief Commercial Officer.
Prior to that he was ChiefExecutive of the BeritaSatu TV News Channel for PT First Media News, an innovative broadband internet, cable television and data communications provider.
Mr Nugroho has also worked in senior roles in the satellite, pay TV,financial services, and manufacturing sectors in a career spanning nearly 40 years.
Mr Nugroho also studied in Australia, where he obtained a Diploma in Accounting from the NSW Technical and Further Education in 1979 and in Business Administration from the NSW Institute of Technology in 1981.
Director of Digital Services, APAC
Jhorna Rincón has 14 years of hospitality eCommerce experience. She is currently Director, Digital Services - Asia Pacific for Marriott International, and is responsible for the online strategy and activities of the region and 145+ hotels across 11 countries and 4 brands.
Prior to her current role, she was based in the US, where she held multiple positions within the eCommerce Department at Marriott International’s Corporate Headquarters. She was most recently Global Leader, eCommerce Channel Sales during which time she was responsible for managing Marriott's global relationship with Priceline (including Priceline.com, Booking.com and Agoda).Other positions include Manager - Online Marketing & Promotions for Marriott.com, and Manager - Field eCommerce Marketing.
Before joining Marriott, she worked for E-site Marketing,LLC - a hospitality Internet Marketing company (which was acquired by Sabre and is now part of Sabre Hospitality Solutions) - where she served as an Account Manager and Client Services Manager.Jhorna holds a Bachelor of Science Degree in Hospitality from Cornell University. She currently resides in Hong Kong with her family.
General Manager, Singapore
C. S. Soong is the Singapore General Manager of Klook Travel, a one-stop shop for travelers to explore and book curated activities. These amazing experiences are vetted by Klook's travel curators and are made easily available online at the most affordable prices. CS helps to oversee the business across SE Asia,focusing on strategic partnerships, products and growth of the business.
Prior to Klook, CS worked in investment banking at Deutsche Bank, focused on SE Asia Mergers & Acquisitions. In his spare time, CS is an avid traveler and has been to over 25 countries.
Regional Sales Director - SE Asia & ANZ
General Manager – Mobile Growth
Rajat Suri has over 15 years of experience in the travel Industry of which the last 9 have been with Yatra.com, a leading OTA in India.
From establishing their PAN India B2B business to developing online platforms, Rajat has managed multiple roles in Yatra. Currently he heads the mobile growth with an overall responsibility for product development & marketing for the apps and m-site.
Prior experience involved growing market share of Amadeus in India.