Imran Younis

Global Head of User Experience
LateRooms

Imran has produced award winning user experience strategies for world-class brands and fortune 500 companies. He is currently shaping the next generation of innovation and modern product design within The LateRooms Group by challenging the status-quo with disruptive thinking and innovation.

Imran will be presenting a case study on mobile makeover and seamless navigation through apps during the Mobile and Multi Device Focus Day. You can also join Imran in a creative boardroom session on the afternoon of 13th April on ‘Customer Experience and Loyalty’ or on a panel discussion on reducing the friction of travel later in the same day under the ‘Customer Experience and Loyalty’ stream.

Check out the incredible speaker line-up to see who will be joining Imran.

Download The Latest Agenda

Mobile and Multi Device Focus Day, 12th April

Sunday, December 4th, 2016

14:30 Case Study: Mobile makeover – How does seamless navigation through your app create better engagement?

How can you use technology to minimize data entry by customers for seamless browsing and transactions?
How can you partner with digital platforms in social media, location services, and mobile marketing (“SoLoMo”) to improve UX and acquire more users?
How can you shift from CRM to CEM to give your customers a dynamic user experience?

Digital Travel Summit APAC Day 1, Wednesday April 13th

Wednesday, January 4th, 2017

15:20 Mapping the customer experience: How can you truly understanding the needs and preferences of your customers, as well as their behaviour during the buying journey?

A more rigorous, creative and interactive approach to tackling the critical challenges you all face today. Collaborate with 11 of your peers to determine a new 3-step action plan to take back to the office and test. Share your recent experiences, challenge each other on points of disagreement and ultimately find a way forward that leverages the innovation, know-how and insights from the collective brain power in the boardroom.