Digital Travel Summit APAC (past event)
25 - 27 April, 2016
Contact Us: 65 6722 9455
Speakers
Speaker
Payment specialist with over 10 years of experience in consultancy and integrating online payment solutions for the Travel industry around the globe. Current focus is on market development and product strategy for the Airline and Travel sector within the ePayments division of Ingenico (including OTA’s, Hospiltality, Cruise, Car Rental and Rail).
An important part of Paul’s role is to provide consultancy on best practices for check-out optimization, user experience, payment method positioning and impact on the booking engine, reservation system, reporting and reconciliation.
Payment specialist with over 10 years of experience in consultancy and integrating online payment solutions for the Travel industry around the globe. Current focus is on market development and product strategy for the Airline and Travel sector within the ePayments division of Ingenico (including OTA’s, Hospiltality, Cruise, Car Rental and Rail).
An important part of Paul’s role is to provide consultancy on best practices for check-out optimization, user experience, payment method positioning and impact on the booking engine, reservation system, reporting and reconciliation.
Siva’s role at Adobe provides him with insights into how marketers are applying new technology to traditional techniques for results that drive their business growth. “Adobe’s marketing customers across Asia Pacific are engaged in some incredibly innovative digital and social marketing programs. Listening to our customer base and ensuring our technology and solutions are closely aligned to their needs is a constant inspiration.” As part of his regional duties, Siva also leads Adobe’s industry specialist team that provides executive level consulting and digital roadmaps for Adobe’s most strategic customers. Siva has fourteen years experience in the industry, eleven of these in Asia Pacific. He joined Adobe in 2011, having held senior roles for many years with companies including Interwoven, where after running APAC marketing, he led the regional Optimost business. He started his career with Cisco Systems in the UK before joining Mirror Image, the content delivery provider, in a role that brought him to Singapore.
Remo is leading the business expansion of Travelstart in the Middle East. Previously Remo was part of the team that founded Africa Internet Accelerator (one of Naspers' investments), which launched three of the fastest growing e-commerce businesses in South Africa. Prior to this, Remo was part of Rocket Internet Australia & South East Asia where he was a member of the founding team that launched leading e-commerce companies such as TheIconic.com.au, Zalora.com and Lazada.com.
Remo will be part of the Middle East Country Clinic on the afternoon 13th of April to discuss the challenges in the space and how you can overcome language and payment challenges to prosper in the Middle East.
Nick Barton
Chief Commercial Officer, Asia, Middle East & Africa
IHG - InterContinental Hotels Group
Chief Commercial Officer, Asia, Middle East & Africa
IHG - InterContinental Hotels Group
With over 15 years of experience in the digital and mobile industry, Fabrizio has established strong partnerships with top-tier brands and agencies, mobile operators and media companies in Asia. Before joining Appier, Fabrizio served as Senior Vice President Asia at Opera Software, a leading mobile internet and advertising company. Prior to that, he served as Managing Director for Asia-Pacific & Vice President for Business Development at Out There Media, and held senior management positions at Buongiorno and Amdocs.
Fabrizio will be presenting an intriguing case study on making the most of Cross Screen on the afternoon of the 13th of April
Ilias is currently responsible for the whole of Meritus Group’s initiatives in the digital space. Prior to joining Meritus, he was in the web startup and internet marketing space for more than 8 years. Ilias has been actively working on the cross-border and social media marketing strategies of the Meritus Hotels & Resorts’ to further increase its presence in the region and will be sharing his insights on the same.
Ilias will be joining a panel discussion on the afternoon of 14th of April in the Singapore Country Clinic, shedding light on how you can stay ahead of the competition and differentiate yourself in the Singaporean marketplace
David is highly experienced in top management and strategy consulting. He also has key expertise in financial industry product development, treasury and managerial finance and sales channels development and a deep interest in Asian markets.
Chua Hui-Wan was appointed CEO of ZUJI Singapore in May 2013, and is responsible for driving both the ZUJI and Webjet brands in the Singapore market. Prior to this, she held the position of Senior Regional Director for Asia at Travelport, with full P&L accountability for the organisation’s operations in Singapore, China, Hong Kong, Taiwan, Malaysia and the Philippines. Chua Hui-Wan has over 20 years of experience in the travel and IT industry, with outstanding knowledge of Asia’s travel landscape.
Get the chance to hear Hui Wan’s views and learn how you can differentiate yourself in the Singapore marketplace in the afternoon of 14th of April under the ‘Singapore Country Clinic’
Prior to joining KAYAK, Imbert was the Director of Strategy for AirAsia-Expedia (Expedia Asia). His previous experience includes managing retail teams in Asia with Apple and LVMH. Imbert began his career as a strategy consultant advising retail banks across North America.
Imbert is best suited to join the All Star Panel on the morning of 13th April on the travel agenda for the next 12 months to understand how you can use data analytics to predict what’s coming next.
Benjie today leads a team that drives technology at the Commercial Group of Philippine Airlines – the country's only full-service airline that flies to 66 international and domestic destinations. He has logged 18 long years in the airline industry accumulating knowledge in airport operations, financial services, commercial aviation and information technology and is the forerunner in the development of e-commerce and m-commerce solutions at PAL.
Benjie will be delivering a unique case study in the afternoon of 13th April under the ‘Driving Revenue and Growth’ stream on alternative payment solutions on optimizing your path to purchase.
Steven has 18 years of airline and consultancy experience, 10 of these with Low Cost Carriers, primarily in senior Commercial roles. Having worked across the world with start-ups, turnarounds and established leading airlines, Steven’s specialist areas include sales and distribution, revenue management, ancillary revenue, E-Commerce and Commercial strategy. Steven was a founding member of the Scoot team.
Steven will be delivering an interesting case study on using a data driven approach and how it can be used to optimize your digital strategy in the afternoon of 14th of April under the ‘Data Analytics and User Behavior’ stream. You can also hear Steven’s opinions in a panel discussion following the case study or in the Singapore Country Clinic how you can differentiate yourself in the Singapore marketplace.
George Guo joined Syniverse in 2013 and in Asia Pacific leads the company’s Enterprise and Intelligence Solutions organization, a business unit that brings together the expertise of professionals from across the company to deliver dedicated, highly specialized solutions for enabling brands and OTT companies to better engage mobile users around the world. Mr. Guo brings more than 20 years of leadership experience with leading telecommunication and technology companies in Asia and North America. Prior to joining Syniverse, he was with Neustar for 13 years, where he was a founding member and held a number of senior positions, including Corporate Vice President and General Manager of Asia Pacific, Vice President of Advanced Services, and Chief Information Officer.
Do not miss George’s presentation on the morning of the 12th of April, Mobile and Multi Device Focus Day on how you can use mobile to engage connected travelers.
With 20 years of experience in the region, Jonathan is recognized for his knowledge and background in the Asian media industry. Jonathan currently leads sales strategy and operations in Asia Pacific for ADARA, the leader in leveraging global travel data to drive future business performance. Prior to joining ADARA, Jonathan served as Microsoft’s sales strategy lead in Asia, where he was responsible for developing multi-channel advertising sales strategies across several platforms and applications.
Jonathan will be delivering a very useful case study on Asia Pacific travel insights that will shed light on how new generation of leisure and business travellers are transforming digital travel.
Maria Jakubowska is APAC Consulting Director at Comarch Enterprise Content Management. Participation in many international projects allowed her to gain an extensive knowledge in document and process management. She graduated from Cracow University of Science and Technology (Poland). In Comarch since 2012. Maria specializes in Customer Care systems (dedicated to different industries, including travel), Accounts Payable, Contract LifeCycle Management and Quality Management.
Before Andy’s current role, he was the Group Director of E-Commerce and Distribution with Swiss-Belhotel International responsible for the online revenue of the group. Andy's expertise includes hotel e-commerce & distribution, revenue management, loyalty program, digital marketing & social media, and Website & booking engine development.
Hear Andy’s views on the Indonesian market place to understand how can you position your brand in a crowded and upcoming market
Danny is from Google's APAC travel team - he works with Google's largest travel clients in the region, including Hotels, Airlines and OTAs, helping them to earn the love of APAC consumers in digital space with online consumer behaviour, market insights and data analytics. He has a strong passion for travel: he himself is an avid traveler, did a round-the-world trip on a shoestring for 300 days, visited numerous countries cross different continents.
Danny will be leading a creative boardroom discussion on ‘Data Analytics and User Behavior’ on the afternoon of 13th April. You can join him in this creative and interactive session to learn how you can leverage your customer data to offer an individual, inspirational and seamless customer experience. You can also join him in the Case Study Revolution on the afternoon of 14th April to understand how you can overcome UX, connectivity and payment challenges.
Dirk-Jan Koops is a Managing Director in Accenture’s Global Airline practice, and the Global Digital Lead for the industry segment. Dirk-Jan’s experience includes many different areas of the airline and travel business, including strategy, revenue management, marketing, sales, distribution, loyalty management, business innovation and e-commerce. In his 20-year career, Dirk-Jan has worked with a variety of different airline companies across the globe.
Dirk will be presenting on the morning of the 13th of April on how you can go from Digital Strategy to Airline Strategy.
Nina has spent her corporate career in sales management and digital marketing in senior positions with reputable companies including Qunar, TripAdvisor and AirAsiaExpedia in Hong Kong, Beijing and Singapore. At Roomorama, Nina is responsible for identifying and managing partnerships that enable partners to provide the choice and convenience of highly sought-after alternative accommodations through plug-and-play solutions that allow partners to instantly access the largest network of professionally-managed vacation rentals.
Nina is best suited to present a case study on how you can engage and re-engage customers in the Customer Experience and Loyalty section of the program on the afternoon of the 13th of April. You can also hear Nina’s thoughts in the panel discussion under the China Reboot section.
In his current role, You Teck helps the HotelQuickly team scale user growth through building ROI driven mobile paid acquisition campaigns and has launched user activation programs through marketing automation platforms to increase user engagement for HotelQuickly app. As a seasoned mobile marketer, he has been through the phase of building user acquisitions campaigns for both pre-smartphone and smartphone era. He has been part of the several venture-backed startup teams in SEA focusing on user growth in mCommerce, gaming and travel.
Join You Teck in the Thailand Panel on the 14th of April to discuss the key challenges and opportunities in the space.
Based in Manila to lead the set up and management of a loyalty program for the airline, Nik is in-charge of GetGo, the newest lifestyle rewards program in the Philippines. The program is new generation with innovative features and benefits, continuing to grow strongly with new members and partners.
Nik will be part of an interesting panel discussion in the afternoon of the 13th of April on reducing the friction of travel and understanding how you can transform your cross-channel customer experience.
Kenny Lee is the VP of Marketing at Revinate, a San Francisco-based software company that helps hotels know more about their guests so they can deliver personalized experiences that create valuable relationships and lifelong customers.
Kenny has 20 years of experience working across multiple marketing disciplines in both startups and enterprise organizations. He began his career at Adobe Systems, the global leader in digital marketing and digital media solutions. He held numerous leadership roles in global marketing, digital campaign and product marketing functions. Prior to joining Revinate, he led digital and demand generation marketing at Dynamic Signal and Lithium Technologies, a leading social customer experience technology provider.
Kenny will be a part of the ANZ Country Clininc on the afternoon of 13th of April and also a panel on personalisation on the afternoon of the 14th of April on how can you offer a unique customer experience without becoming a nuisance?
Irene drives Starwood Hotels & Resorts’ award-winning innovative loyalty program, Starwood Preferred Guest (SPG) across Asia Pacific through various engagement initiatives in addition to supporting SPG member events. She also leads the partnership development in support of B2C and B2B customer segments and the development of relevant global and divisional loyalty initiatives, including activations and demand generation.
Do not miss the opportunity to hear Irene speak about the SPG program and how you can provide customers with an inspirational travel experience under the ‘Customer Experience and Loyalty’ stream in the afternoon of 13th of April.
James Marshall serves as Vice President, Transport - Asia Pacific for Expedia. In his role, James leads an experienced team of account managers who are directly responsible for managing key brand relationships with airline supply partners throughout the Asia-Pacific region, all while supporting the marketing and distribution of airlines and holiday packages on Expedia group sites worldwide.
James will be a part of the Japan Country Clinic in the afternoon of the 13th of April, to evaluate the current status of the Japanese market and the long term opportunities for growth.
Maxim El Masri serves as the Senior Director of the Global Partner Group in the Asia Pacific region for the Expedia group. Based in Singapore, Maxim has held the role of Director, GPG (APAC) since early 2013. Prior to that, he served as director of global accounts for the Europe and Middle East region. In his current role, Maxim is responsible for negotiating and maintaining global hotel chain agreements, strategic business development in the APAC region, and managing relationships with hotel partners. He and his team work closely with the regional headquarters of all major hotel chains and help them to effectively build their visibility and increase bookings on global Expedia and Hotels.com sites.
Maxim will be part of an important panel discussion on the afternoon of the 13th of April on how you can strike a balance between driving direct bookings and using OTAs.
Blanca Menchaca is the Co-founder and ChiefOperating Officer of one of the fastest growing travel start-ups in Asia,BeMyGuest (www.bemyguest.com.sg).
BeMyGuest is currently the largest aggregator of Asian activities and tours globally. The company has a database of over 13,000 inventory of attractions, day tours, activities, private tours and local experiences in over 600 Asian destinations. Since the launch of their Mandarin API, Chinahas become a key driver for their business growth.
In her role as Chief Operating Officer Blancais responsible for managing a highly multicultural Asian operation with teams spread out across Singapore, Philippines, China, Vietnam, Thailand, Indonesia,Malaysia and currently expanding to India.
Prior to BeMyGuest, Blanca was the GlobalHead of Online Marketing at Wego.com another successful Asian travel start-up at the time. She helped the company build teams across Singapore, Indonesia,India and Middle East.
Blanca was born in Mexico but has gained most of her travel and e-commerce experience abroad, with 6 years in Australia and 7 years in Asia so far.
With over 12 years of digital experience in data driven and performance marketing, Daniel has worked with major agencies and brands to help them understand end to end customer interactions to improve the customer experience and move them towards a 1-on-1 relationship. In his current position, a predictive marketing software company that engineers premium solutions for search marketing, social media and online advertising, Daniel is responsible for empowering every marketer with the technology to build brands and generate demand across all media.
Do not miss Daniel’s case study on the morning of 14th of April to understand how you can keep up with your customers in this age of the agile marketer.
Dennis Mueller is a Senior Manager in the Accenture GlobalTravel practice based in Singapore specializing in Customer ExperienceManagement, Customer Loyalty, Customer Service as well as Marketing &Campaign Management. He has over 14 years of experience ranging from businessanalysis & strategy development work to directing business process &functional design projects aimed to drive the digital customer agenda andelevate the overall customer experience. Dennis has worked across industrieswith a strong focus on the travel and transportation industry in Asia as wellas Europe.
Do not miss Dennis’ case study on the afternoon of the 13thof April on insights into an airline customer.
Pete joined Performance Horizon in September 2012. Based out of Sydney he is responsible for building and developing the strategy to establish PH as the market leader in JAPAC. Pete has 18 years’ experience building and driving accelerated growth in digital and technology operations in Europe, North America and JAPAC.
Pete will be talking through some practical examples of how travel brands are leveraging insights and technology to drive global growth on the afternoon of the 13th of April, under the Driving Revenue and Growth stream.
As the CMO, Deepali leads brand, digital, analytics, e-commerce and also surplus inventory sales business. She also leads the Digital Marketing Training for the Mahindra group. She has two decades of experience in telecom, FMCG and financial services industries. In 2015 Deepali was awarded the ‘Content Marketer of the Year’ award for leading unique content initiative.
Deepali will be part of an important panel discussion under the ‘Powering Digital Marketing’ stream on the 14th of April on how you can boost your digital marketing spend and use social media and partnerships to expand your reach.
Michael Joined Infinite Luxury in 2016 as Director of Marketing. Infinite Luxury is the development firm behind the ultra-luxury Kata Rocks Resort (Phuket) and the award winning Infinite Luxury Spa. Prior to that, Michael has worked with numerous luxury hotels including Mandarin Oriental Hotel Group, where he was the Director of eCommerce & Digital Marketing (2012-2016); InterContinental Resorts and Indigo Pearl, a leading design resort based in Phuket, Thailand. Michael holds a BA in Political Sciences from The American University of Beirut and an MBA (focus on Marketing and Luxury Branding) from the prestigious Glion Institute of Higher Education, Switzerland.
Michael will be part of two important panel discussions: on the afternoon of the 12th of April and evening of Thursday April 14th:
•How firms can craft compelling content for mobile campaigns to increase conversions?
•How can you enter and succeed in the dynamic, high-growth travel market of Thailand?
http://yral.digital/
An alum from Columbia University, Prashant Puri is a digital marketing expert- building sites into multi-million dollar enterprises. Advertising Age recently named him in Impact Digital Power 100 - the 100 most influential people in digital media.
An alum from Columbia University, Prashant Puri is a digital marketing expert- building sites into multi-million dollar enterprises. Advertising Age recently named him in Impact Digital Power 100 - the 100 most influential people in digital media.
Prashant Puri currently runs AdLift - a niche search-marketing firm focused on delivering digital marketing ROI. Prashant works closely with a number of Fortune 500 companies including PayPal, eBay, Overstock & Barnes & Noble in helping them increase their search market share.
AdLift was named INC 500 India’s 8th fastest growing mid size company in India – 2013.
Prashant is part Columbia University’s Entrepreneurship Advisory Board (EAB) where he mentor’s young entrepreneurs to help grow their startups more efficiently and effectively.
Prior to AdLift, Prashant was Head of Global Marketing at eBay’s comparison shopping arm where he was instrumental in establishing their footprint across 5 countries.
Being an industry veteran he’s invited to speak at numerous digital marketing conferences around the world, including SMX, SES and Pubcon and as an expert in search marketing, contributed to several search marketing journals including Search Engine Journal and Marketing Pligrim
Mieke De Schepper is the Vice President of Asia Pacific for the Expedia group’s Lodging Partner Services, responsible for managing relationships with Expedia’s growing and vibrant hotel portfolio in Asia. Mieke leads an experienced team based in more than 15 countries across the continent, focused on maximising hotel partners’ exposure on more than 150 global travel booking sites.
Mieke will be delivering the Opening Keynote of the conference on Digital Disruption and what is next for the travel industry on the morning of the 13th of April
Niklas leads ecommerce and digital transformation at The Carlson Rezidor Hotel Group. An industry veteran, Niklas has successfully managed global online strategies at major hospitality groups including Starwood, Accor and NH Hotels. Niklas also serves as the Chairman for the HSMAI Europe Digital Marketing Advisory Board.
Catch Niklas’s very exciting case study on responsive web design and how it can help you to build a mobile-friendly, multiple device compatible website that will optimize your online marketing
Starting his career at Air Mauritius in the IT Department on 2nd March 1998, Youvraj made his first steps into the aviation industry. During his 18 years+ of service, I have acquired considerable know-how and work experience in different areas of the business, from IT Training & user empowerment, Managing IT projects, Marketing, Airline Loyalty Marketing, Frequent Flyer Programme partnership, Customer Relationship Management, to highly specialist functions like Airline E-Commerce, Digital Marketing, Search Engine Optimisation (SEO), Search Engine Marketing (SEM), , Online Sales Strategy, E-Products, Internet Booking Engine, Web & Business Analytics, Attribution Modeling, Domain Management & Registration, Content Marketing, Marketing Automation, Airline Mobile Strategy, Airline Distribution, Airline & non-Airline Ancillary Sales, Airline Social Media Strategy.
Join Youvraj in a Case Study Revolution on the Mobile and Multi Device Focus Day – on the 12th of April to understand how you can implement a mobile first strategy that can turn revenue into profits.
Rich in overseas work experiences in Singapore, China (Guangzhou and Dalian) and Taiwan, Jun developed Sales & Marketing skills starting from Sales Executive till Director of Sales & Marketing roles in JTB, ANA Hotel Singapore, Traders Hotel Singapore, Shangri-La Hotel Guangzhou, Shangri-La Hotel Dalian, Shangri-La’s Far Eastern Plaza Hotel Tainan. Jun interests include restructuring Japanese traditional inn “Ryokan” and sharing his hospitality management skills and knowledge.
Jun will be a part of the Japan Country Clinic in the afternoon of the 13th of April, to evaluate the current status of the Japanese market and the long term opportunities for growth.
Dilpreet is a Senior professional with 10 plus years of experience in the field of CRM, Marketing analytics and Customer Insights across varied industries. Currently he is heading the CRM and analytics vertical for The Oberoi Group managing both the brands Oberoi and Trident. Dilpreet’ s area of expertise lies in using data and insights to drive Customer engagement and retention by mapping customer journey and lifecycle.
Dilpreet will be leading a creative boardroom session on the ‘Driving Revenue and Growth’ stream on the afternoon of 13th April. Join him in this creative and interactive session to find out how you can build a conversion funnel that will triple your profits. Dilpreet will also be presenting a case study in the ‘Data Analytics and User Behavior’ Stream on the 14th of April on the vital topic of attribution modeling.
Candy oversees the TripAdvisor's partnership activities within South East Asia, working closely with companies across the region to drive brand awareness and increase user engagement with TripAdvisor content. Candy began her career as a management consultant at the Boston Consulting Group. She then pursued her creative urges through developing and producing documentaries for channels such as Discovery Channel and National Geographic with production company, InfocusAsia.
Do not miss Candy’s exciting case study presentation on content engagement and learn how can you expand your marketing capabilities and drive conversions under the ‘Powering Digital Marketing’ Stream on the afternoon of 14th April.
Pallav has spent many years travelling and living across Asia. For now he is settled in India. He heads digital marketing at Cleartrip, one of the largest OTAs in India, where he is driving strategic thinking in digital and mobile marketing. In the past Pallav has worked with companies such as Oracle and Infosys.
You can hear Pallav’s views on personalization and how you can offer a unique customer experience without becoming a nuisance on a thought-provoking panel discussion on the afternoon on the 14th of April under the ‘Powering Digital Marketing’ stream.
John Sinke
Assistant Vice President Digital Marketing, e-Commerce & Social Media
Resorts World Sentosa
Assistant Vice President Digital Marketing, e-Commerce & Social Media
Resorts World Sentosa
John Sinke is an experienced (Digital) Marketing Professional having worked with various businesses in Travel, Telecommunications, Finance, Recruitment and Automotive over the past twenty years in Asia and Europe. At Resorts World Sentosa, John’s role is to provide strategic leadership and guidance for the development and execution of Digital Marketing Campaigns and e-Commerce Projects and managing Resorts World Sentosa’s Websites, Mobile Apps and e-Commerce Platforms.
John will be joining a panel on the afternoon of 14th of April to discuss how you can boost your digital marketing spend and use social media and partnerships to expand your reach.
Kirenis the Co-Founder of ZenRooms, SE Asia's largest and fasted growing BudgetHotel network, present in over 300 locations in 10 cities and funded by RocketInternet, Ooredoo and APACIG. Before Zenrooms, Kiren was the CEO of APACIG(Rocket Internet SE Asia) managing the portfolio of 15 ventures in the APACregion and Co-Founder/CEO of Foodpanda, global leader in food delivery.
JoinKiren in the disruptor’s panel on the morning of 14th of April to findout how the ecosystem has evolved and what synergies exist for your business.You can also hear Kiren’s thoughts during the Indonesia Country Panel tounderstand how you can position your brand in an upcoming and crowded brandedmarketplace on the afternoon of the 14th of April.
Raymond Teoh is currently General Manager, Southeast Asia (SEA) of iClick Interactive Asia Limited. A veteran in the media industry with over 17 years of experience in online, print and TV advertising, Raymond has successfully launched numerous digital marketing campaigns and mobile content initiatives in the APAC region. Based in Singapore, Raymond is responsible for leading iClick’s business operations in SEA as well as developing and driving the company’s businesses across the region.
Before joining iClick, Raymond was General Manager for Greater China at Innity during 2011-2015, where he formulated business strategies, established publisher connections and major client and agency accounts, as well as developed new digital advertising formats and pricing models for the company in China, Taiwan and Hong Kong. Raymond had also been Assistant Vice President at Singapore Press Holdings Ltd. (SPH) for four years. Heading the Interactive Business Unit, he led the company’s initiatives on internet advertising, interactive services and new product development in the interactive space, and SPH’s internet and mobile business grew more than three-fold during his tenure with the company.
Other positions previously held by Raymond included senior management roles at Reebonz, PropertyGuru and Pudding Media, where he was responsible for driving business growth and leading sales initiatives in different parts of the APAC region. Prior to joining the digital advertising industry in late 1990s, Raymond had worked in the Information Technology sector for six years.
Raymond holds a Bachelor Degree in Electrical and Electronic Engineering from Nanyang Technological University, Singapore.
Raymond will be presenting on the afternoon of the 12th of April on how you can win the lucrative Chinese travelers via precise cross-platform targeting.
Jeroen Vaassen is responsible for providing strategic oversight and driving revenue performance and market share at the nearly 300 operating properties in Asia Pacific, as well as supporting the future openings. He is part of the global Revenue Management leadership team.
Jeroen will be joining a panel discussion on how you can strike a balance between driving direct bookings and using OTAs. You can also join Jeroen in a case study revolution in the Mobile and Multi Device Focus Day. You can learn about how to diminish cart abandonment and boost mobile conversion rates in this interactive format.
Ross is a veteran of the Asian internet industry having established Yahoo!s Southeast Asian operations in Singapore back in 1998 and leading product development efforts across the region for 6 years. He is co-founder of AngelVest Singapore and an early stage tech investor who enjoys working with other passionate entrepreneurs.
Ross will be part of an important panel discussion on the morning of Mobile and Multi-Device Focus Day on how you can reshape your organisation to capitalise on the mobile phenomenon. You can also join him on the afternoon of the same day in an interactive roundtable discussion to understand how you can optimize your strategies for long term mobile engagement rather than short term revenue generation.
Steve is new to Saatchi but not to Singapore, this being his second stint in the country during a close to 20 year advertising and innovation career that’s seen him living and working in the UK, Singapore, Australia, the US and Canada.
During that time he’s led the strategic thinking on brands like Johnnie Walker, Smirnoff,Ford, JetBlue, Unilever, BlackBerry, SingTel, BMW, Singapore, ABN AMRO and CNBC Asia. He’s also run major innovation projects for Citibank, Diner’s Club,Nestle and Audi.
Prior to Saatchi he was the Head of Planning at Ogilvy Singapore, where his relentless focus on ‘work that works’ helped the agency to a record new business year, to win Creative Agency of the Year (for the first time in 6 years) and most importantly to deliver more effectiveness awards across more clients.
When he’s not at work Steve spends his time sharpening his coding skills and trying to keep up with his three year old.
Paul is responsible for leading the company’s sales and business development functions across Asia Pacific and has been working in Asia since 2007 where, amongst other roles, he held senior roles at Yahoo!, leading product, editorial and engineering teams across the region and was Chief Operating Officer for the ASX listed company, iProperty, based in Malaysia.
Paul will be delivering an exciting Keynote Address on the morning of 14th of April on how you can safeguard your brand against the tech savvy bargain hungry millennial consumers.
Mr. Conor Chia-hung Yang has served as the chief financial officer of Tuniu Corporation since January 2013. Prior to joining Tuniu, Mr. Yang was the chief financial officer of E-Commerce China Dangdang Inc., a NYSE-listed company, from March 2010 to July 2012 and the chief financial officer of AirMedia Group Inc., a Nasdaq-listed company, from March 2007 to March 2010. Mr. Yang was the chief executive officer of Rock Mobile Corporation from 2004 to February 2007.
Conor will be part of a very popular panel discussion on how you can grow your business in the fragmented and competitive Chinese marketplace on the morning of 13th of April in the ‘China Reboot’ section.
Boon Lim is a Managing Director in Accenture’s Products Team and leads the Airlines Industry practice in ASEAN. He specializes in large scale program management, ERP design and implementation, HR management system implementation, application outsourcing, BPO, infrastructure outsourcing and supply chain management. In his role as Client Lead and Engagement Director,Boon Lim has been working with multiple global airlines, airport/gateway services and transportation companies over the past 12 years including leading airlines in the region.
Do not miss Boon Lim’s case study on the afternoon of the 13thof April on insights into an airline customer
Imran has produced award winning user experience strategies for world-class brands and fortune 500 companies. He is currently shaping the next generation of innovation and modern product design within The LateRooms Group by challenging the status-quo with disruptive thinking and innovation.
Imran will be presenting a case study on mobile makeover and seamless navigation through apps during the Mobile and Multi Device Focus Day. You can also join Imran in a creative boardroom session on the afternoon of 13th April on ‘Customer Experience and Loyalty’ or on a panel discussion on reducing the friction of travel later in the same day under the ‘Customer Experience and Loyalty’ stream.
Hermione leads the OTA business for Google. Based in Singapore, she is responsible for managing and growing Google’s advertising revenues in the travel vertical, overseeing an expanding team. In her role, she provides integrated, cross-platform advertising solutions to some of the world’s largest travel aggregators and meta search players, as well as other hybrid travel brands in the Asia Pacific region. She will continue to build sustainable and strategic relations with Google’s key travel clients.
Hermione joined Google in 2012. Prior to Singapore, she was based in Sydney working with Google's retail clients including Wesfarmers' Australian business to build out its digital strategy and develop eCommerce as a true revenue driver for their local business. Prior to Google, Hermione was a television media sales executive selling cross-platform solutions to global clients including Unilever, Toyota, Lion Nathan and Qantas.
Hermione holds a Bachelor's degree (Honours) in Economics and Social Sciences from the University of Sydney.
As SVP of Operations, Kevin oversees Smartling’s global professional services, technical support, customer success, and business operations teams. Prior to joining Smartling, Kevin served as Chief Operating Officer at Atypon, a Web and mobile content delivery and monetization platform, where he was responsible for global sales and marketing, services, and support. Kevin holds a B.S. in Statistics from Carnegie Mellon University.
Isaac Poh is currently Head of Regional Partner Marketing at AirAsiaExpedia, the JV between Asia’s best low cost airline and the world’s largest online travel agent. His main focus is optimising revenue through strategic partnerships with airlines, financial institutions, ecommerce sites, digital retargeting and programmatic marketing companies, affiliates and networks. Prior to this, he spent 10 years in digital marketing across different industries like tourism, finance and hospitality. In companies like Starwood and the Singapore Tourism Board, Isaac’s expertise in the ecommerce space helped to drive topline growth while pushing the digital envelope with strategy development, running paid campaigns, search, CRM, social and mobile activity as well as tech and platform integration projects.
Samujjal Purkayastha is the Vice President of Growth & Partnerships at MoEngage, a leading omni channel user analytics and engagement solution used by 4 out of top 5 OTAs in South Asia. At MoEngage, he oversees international growth through sales,marketing and partnerships, with a focus on South East Asia.
Rohit Dadwal is the Managing Director of the Mobile Marketing Association (MMA) Asia Pacific Limited. Rohit oversees the MMA’s activities in APAC, managing the operations out of its regional headquarters in Singapore.
With over 17 years of experience in the internet, digital and mobile spheres, Rohit has been instrumental in MMA’s growth in the region, positioning MMA as the authoritative global voice in the mobile marketing and advertising industry. Prior to heading MMA APAC, Rohit spent 9 years working with Microsoft where he served as the Director of Platform and Mobile Services.
Rohit sits on the board of the Digital Advertising Alliance (DAA) and is an Advisor for the Internet and Mobile Marketing Association of the Philippines (IMMAP) and IDBYTE.
Hans Nugroho has held a range of senior executive positions at highly-innovative digital companies across several sectors of the Indonesian economy.
For the past three years he has worked for PT Citilink Indonesia, one of the world’s fastest growing airlines, firstly as CommercialProject/Marketing Director and then, from February 2015, in his current role as Chief Commercial Officer.
Prior to that he was ChiefExecutive of the BeritaSatu TV News Channel for PT First Media News, an innovative broadband internet, cable television and data communications provider.
Mr Nugroho has also worked in senior roles in the satellite, pay TV,financial services, and manufacturing sectors in a career spanning nearly 40 years.
Mr Nugroho also studied in Australia, where he obtained a Diploma in Accounting from the NSW Technical and Further Education in 1979 and in Business Administration from the NSW Institute of Technology in 1981.
Jhorna Rincón has 14 years of hospitality eCommerce experience. She is currently Director, Digital Services - Asia Pacific for Marriott International, and is responsible for the online strategy and activities of the region and 145+ hotels across 11 countries and 4 brands.
Prior to her current role, she was based in the US, where she held multiple positions within the eCommerce Department at Marriott International’s Corporate Headquarters. She was most recently Global Leader, eCommerce Channel Sales during which time she was responsible for managing Marriott's global relationship with Priceline (including Priceline.com, Booking.com and Agoda).Other positions include Manager - Online Marketing & Promotions for Marriott.com, and Manager - Field eCommerce Marketing.
Before joining Marriott, she worked for E-site Marketing,LLC - a hospitality Internet Marketing company (which was acquired by Sabre and is now part of Sabre Hospitality Solutions) - where she served as an Account Manager and Client Services Manager.
C. S. Soong is the Singapore General Manager of Klook Travel, a one-stop shop for travelers to explore and book curated activities. These amazing experiences are vetted by Klook's travel curators and are made easily available online at the most affordable prices. CS helps to oversee the business across SE Asia,focusing on strategic partnerships, products and growth of the business.
Prior to Klook, CS worked in investment banking at Deutsche Bank, focused on SE Asia Mergers & Acquisitions. In his spare time, CS is an avid traveler and has been to over 25 countries.
Based in Singapore, Jaheer Abbas is the Regional Sales Director - SE Asia & ANZ for Limelight Networks Inc. In his role, Jaheer has consulted and worked with various large and small eCommerce service providers in South East Asia and ANZ regions. He has a lot to share in terms of improving user experience, customer engagement and challenges within the eCommerce ecosystem.
Rajat Suri has over 15 years of experience in the travel Industry of which the last 9 have been with Yatra.com, a leading OTA in India.
From establishing their PAN India B2B business to developing online platforms, Rajat has managed multiple roles in Yatra. Currently he heads the mobile growth with an overall responsibility for product development & marketing for the apps and m-site.
Prior experience involved growing market share of Amadeus in India.